Instrumental at leading complex teams, quality assurance standards implementation, internal audits/investigations, and large-scale projects, including claims technology deployment, workflow management, and process improvements.  Excels at prioritizing, overseeing, and delivering business operations programs through budget administration and policy/procedural development.  

 

Skilled in developing and implementing innovative strategies, optimizing processes, and achieving significant ROI.  Adept at managing teams, overseeing budgets, and fostering stakeholder relationships to achieve organizational goals.  Proven ability to develop and execute initiatives that optimize claims processes, reduce costs, and mitigate risks effectively.  Adept at building, coaching, and directing cross-functional teams..

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Licenses / Certifications

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Certificate in Law and Technology Transfers, Syracuse University, College of Law, Syracuse, NY

Illinois Bar (Active)

South Carolina Bar (Inactive)

Project Management Professional (PMP)®
Certified Associate in Project Management (CAPM)® 

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Key Skills:

 

Data Analytics and Visualization
Excel

PowerBI

Team Leadership

Talent Development

Adobe Creative Cloud Products

eBilling Tools (e.g., LegalX)
Legal Audits

QA Tools

Legal Research
Financial Acumen, Budgeting 

Presentations, Writing, and Editing

PowerPoint
Project Management

Viso

Vendor Relationship Management
Strategic Initiatives

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